John earned his BS from Virginia Tech and holds the following credentials: MCSE, CCNA, and CCNP. Over his 18 years in the field, John has been a part of a number of technology service teams. This experience has given him an understanding not only of technology but also a deep appreciation for the daily challenges of the end user of the technology his team maintains. It is his goal to reduce the IT challenges for your employees and give them a productive IT work environment.
Over the years, John has assisted three separate companies to transition from a break/fix model to the more efficient and effective Managed IT Services business model. He believes that the Managed Service model gives the end user the most value. John has more than twelve years experience in management.